Shipping Policy

When will you ship out my order?

We ship most orders within three business days of purchase (excluding Saturdays, Sundays and
public holidays). We will try to get your order out within 3 working days after we receive payment
confirmation from finance. As soon as we ship it out via J&T Express, NINJA VAN, CITY-LINK Express,
we’ll send you a notification with all the shipping details.

When will I receive my order?

Shipping times may vary (do check on each product page for the specific lead time), but you should expect to receive your parcel after shipment processing, 3-7 working days. Dispatch times vary, orders confirm after the cut off time (1.00 PM) will be processed as next working day.

How do I check the delivery lead time of a product?

Delivery to some postcodes and outlying areas outside Penang Island may take a slightly longer period. For further details on delivery lead times, the tracking number will be given once the product is shipped out by our logistic team.

How much do you charge for delivery?

Simply adding a product to the basket will show you the delivery charge for that item, if you add more items the delivery fee may change.